What to do now

Stay safe around water and electrics, limit the damage, document what you see, then request an inspection.

1. Keep away from water near sockets or the consumer unit; switch off power to the area only if it is safe.
2. Move belongings off the floor and away from damp walls.
3. Photograph where water or damp appears and note whether it follows heavy rain.
4. Clear gutters, gullies and air bricks if it is safe to do so.
5. Ventilate or run a dehumidifier once any water is gone.
6. Send the request form.
7. Contact your insurer or landlord if appropriate.